We actively encourage all our passengers who enter our office space and team members to follow government advice and guidelines with respect to the two metre social distancing rules, wherever possible.
One member of the team is permitted in the call centre at any one time and a maximum of two are allowed at peak times, providing they remain at least two metres apart. As and when additional staff are needed to work on a shift, then they must work from home. Laptops, soft phones, and all necessary equipment will be provided to allow this.
The management team have been designated individual and separate workspaces to comply with social distancing.
When travelling with Whiteside Taxis we ask that you sit in the rear near-side seat of the vehicle, behind the safety screen, pay by card or contactless and wear a face covering wherever possible. If this is not possible, then you must wear a face covering, unless you are exempt due to health issues. Our driver will be wearing a face mask and will sanitise the vehicle before and after your journey.